Payment & Shipping

IF YOU PLACE AN ORDER FOR PORTUGAL, THE SHIPPING COSTS YOU SEE ON YOUR CHECK OUT MAY NOT BE CORRECT AND REFLECT THE COSTS WRITTEN HERE. PLEASE GET IN TOUCH WITH OUR CUSTOMER SERVICE FOR THE CORRECTION VIA SENDING AN EMAIL TO WECARE@ENECTA.COM

Buying CBD products on the Enecta website is super easy and the minimized shipping costs allow you to access almost all of our catalog, even with a minimal outlay. Discover the terms of purchase, shipping times and accepted payment methods below.

Currently, we don't ship outside Europe.

Before ordering, please double-check if your destination country is listed below. If the delivery address for your order is to a country outside of the EU, local taxes, duties and charges may apply. Before placing your order, please check the applicable taxes, duties and charges with your local customs authorities to understand your obligations. Enecta is not responsible for such taxes, duties and charges.

FREE SHIPPING ELIGIBLITY

ORDERS > € 29.90 Germany, Italy, Netherlands	FREE SHIPPING
ORDERS > € 45 Austria, Belgium, Denmark, France, Ireland, Luxembourg, Monaco, Portugal, Sweden, United Kingdom, Czech Republic	FREE SHIPPING
ORDERS > € 99 Bulgaria, Croatia, Cyprus, Estonia, Finland, Greece, Hungary, Latvia, Lithuania, Malta, Norway, Poland, Romania, Slovakia, Slovenia, Switzerland	FREE SHIPPING

STANDARD SHIPPING COSTS (Orders < €29.90/99)

GERMANY ITALY NETHERLANDS	€ 5 FREE SHIPPING from 29.90 euros 2-3 working days
FRANCE BELGIUM AUSTRIA LUXEMBOURG	€ 10 FREE SHIPPING from 45 euros 2-5 working days
IRELAND	€ 12 FREE SHIPPING from 45 euros 4-6 working days
PORTUGAL	€ 12 FREE SHIPPING from 45 euros 4-7 working days
DENMARK SWEDEN	€ 12 FREE SHIPPING from 45 euros 2-4 working days
UNITED KINGDOM	€ 12 FREE SHIPPING from 45 euros up to 14 working days.
MONACO	€ 12 FREE SHIPPING from 45 euros 3-4 working days
CROATIA POLAND ROMANIA	€ 13 FREE SHIPPING from 99 euros 2-4 working days
ESTONIA LATVIA LITHUANIA	€ 13 FREE SHIPPING from 99 euros 3-4 working days
BULGARIA HUNGARY SLOVENIA SLOVAKIA	€ 13 FREE SHIPPING from 99 euros 3-5 working days
CZECH REPUBLIC	€ 13 FREE SHIPPING from 99 euros 3-7 working days
GREECE * MALTA	€ 13 FREE SHIPPING from 99 euros 6-8 working days
CYPRUS	€ 13 FREE SHIPPING from 99 euros 5-11 working days
SWITZERLAND	€ 16 FREE SHIPPING from 99 euros 2-3 working days
FINLAND NORWAY	€ 16 FREE SHIPPING from 99 euros 4-5 working days

PAYMENT METHODS

Enecta offers several payment methods. Our current selection of accepted payment methods include:

Credit cards: Visa and MasterCard

On the payment page, please enter the number of your credit card, expiry date and the three numbers of the security code (CVC code), which you can find on the back of your card. Upon payment receipt we will prepare your order immediately.

Bank Transfer (also internet banking)

After having placed your order, you will receive the order confirmation email with the details of our bank account and how to proceed with the payment.

We kindly ask you to make the payment within 7 days from the order date. If we do not receive a payment within this period and after sending you a reminder by email, we will cancel the order.
Please note that your order will only be processed after your payment is received.
After making payment via bank transfer, please kindly send the receipt of your bank transfer to wecare@enecta.com, indicating the order number.

If you have any questions about the payment methods or a request for a special payment method, do not hesitate to contact us at wecare@enecta.com